Frequently asked questions
What is the return policy?
Our return policy is focused on your satisfaction! If you’re unhappy with your purchase, reach out to our support team within 12 days of receiving your order. We’ll help arrange a return, exchange, or alternative resolution to make things right
Do I need electricity to operate the machine
No,this is a manual pneumatic coffee machine, powered by CO₂ cartridges (no electricity required). Perfect for home, travel, or outdoor use.
When will I get my order?
delivery times depend on your location Standard shipping usually takes 3–7 business days Once your order ships, you’ll get a tracking number to follow its progress
How do I clean the machine after use?
Detach the portafilter and drip tray, rinse with warm water (avoid harsh chemicals). Wipe the body with a damp cloth cleaning takes 30 seconds max.